Suitable Social Media

You want to have a social media presence for your business, but not sure which platform to use…or what is a platform?
How are you going to manage it? How much time will I be behind that computer...again??
How do I know if what I am doing, is working?
What are you going to say?

There are many reasons why we choose to go online, for anything. Generally we go on to research a new idea, the latest deal or promotion at our favourite store, dream about holidays, gift ideas...some even get online to chat to friends from all over the world.
Knowing this, and having a strategic mindset, you will come to understand that by having an online presence, you open your business up to more client channels.

What is your definition of a client?
Cli•ent (kl nt)

1. The party for which professional services are rendered, as by an attorney.
2. A customer or patron: clients of the hotel.
3. A person using the services of a social services agency.
4. One that depends on the protection of another.

http://www.thefreedictionary.com/

What is your definition of social media?
Social•media is an umbrella term that defines various activities integrating technology, social interaction, and construction of words, pictures, videos and audio.
This interaction, and the manner in which information is presented, depends on the varied perspectives and "building" of shared meaning among communities, as people share their stories, and understandings.
http://www.thefreedictionary.com/

STOP & Breathe…
Just like any plan, your social media strategy is defined by a series of steps. Take your Marketing Strategy and integrate social media with it – this will save you some time.
In your Marketing plan your target audience has been identified (as has your brand/product/service). Apply this to your online social media strategy.
Identify social media suitability
Ask yourself, what type of information do I have right now?
1. Do you write articles?
2. Do submit product reviews?
3. Do you send out client newsletters?
4. Do you request feedback on any form of media?
5. Are any of your materials digital? Can these be stored on the internet?
All of these are pieces of information that can be used in your social media platform(s). You don’t need extra information at all! Maybe an odd quote or question would definitely not go astray (conversation starters!) – But you do need to be able to sustain and maintain your online communication. The online community will come to know your online submission trends, and watch out for your latest information. This is…online rapport building – increasing their confidence in YOU…

Start off slowly, and see what works for you – give it time to grow. Don’t expect enormous changes overnight, or within 7 days, allow at least 6 months!
Depending on your type of business, some platforms are more useful than others.
LinkedIn – for professional audiences
Facebook – Fun, viral, various age groups
Twitter – microblog
Blogger – any form of blog (such as the one you are reading)
YouTube – very useful for instructions, music/dance, health, customer feedback, “reports” – the more You Tube clips you have, the more chance you are found – as long as you always include somewhere there on your contact details (best be your website address)
My recommendation are all of these, or some of. These are the most popular social media applications that are used – and relatively easy to navigate around and use.

On a final note - upload images, links, videos and start talking to those online! Always try to think of the reader when providing information!